Certificate III in Frontline Management Course BSB30110 (Success Strategies for Team Leaders and Supervisors)

Do your team leaders and supervisors know how to:

• Step up confidently from team member to team leader?
• Effectively manage their new responsibilities?
• Develop and lead a cohesive, productive team?
• Improve relationships through good communications?
• Plan team activities, set KPIs and monitor performance?
• Manage their own time efficiently?

LMA’s Certificate III in Business Course BSB30110, (Success Strategies for Team Leaders and Supervisors), develops the ‘total person’ through 8 interactive workshops that change attitudes, behaviours and outcomes. Modules include:

• Understanding and growing into leadership
• Goal setting, planning and prioritising
• Improving personal and team time management
• 10 principles for developing effective teams
• Problem solving, decision making and achieving team goals
• The 4 levels of communication
• Developing and empowering a team

• Understand success, leadership and personal motivation
• Promote innovation and continuous improvement
• Develop  and manage winning teams
• Learn to delegate and improve a team’s productivity and performance
• Support operational plans and maintain workplace safety
• Contribute to better workplace relationships
• Certificate III in Business BSB30110

Why this course delivers exceptional results

• Our unique development process delivers:
  • Permanent behavioural change of participants
  • Measurable results against pre-determined goals and objectives
  • Identifiable ROI per participant
• Specific learning and performance improvement goals are agreed
• Each workshop has a plan of action towards measurable results
• Online feedback gives real time assessment of progress
• Mid and post-course reviews between participant and manager

Who benefits from this course?

• Employees being groomed for team leader roles
• Technical experts with informal supervisory roles
• New frontline leaders and supervisors
• Unit leaders
• Leading hands
• Employees wanting a formal leadership qualification

LMA creates exceptional results through people.

We transform people and organisations, creating a high performance environment, boosting productivity and performance, and improving the bottom line.

If you are interested in LMA’s Certificate III in Business Course BSB30110, (Success Strategies for Team Leaders and Supervisors), contact us today to speak to an LMA representative in your area.