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Who is this course for?

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“LMA provide an exceptional service in people development. I’d highly recommend the Effective Supervisory Management course to anyone who deals with staff and wants to improve the way they work with people.”

Greg Carson, Production Manager

Fairfax Printers Pty Ltd

Success Strategies for Team Leaders and Supervisors | Business Training (Certificate III in Business Course, BSB30110)

Sink, swim, or win the race? New team leaders and supervisors develop and grow into winners through frontline management training (cert. III frontline management). They gain the skills and confidence they need to accept responsibility, build productive teams, plan team activities, set KPIs and monitor team performance.

Your Frontline Management Training Challenges
Do your team leaders and supervisors know how to:
- Step up confidently from team member to team leader?
- Effectively manage their new responsibilities?
- Develop and lead a cohesive, productive team?
- Improve relationships through good communications?
- Plan team activities, set KPIs and monitor performance?
- Manage their own time efficiently?
Our Frontline Management Training Solutions
Success Strategies for Team Leaders and Supervisors develops the ‘total person’ through 8 interactive workshops that change attitudes, behaviours and outcomes. Modules include:
- Understanding and growing into leadership
- Goal setting, planning and prioritising
- Improving personal and team time management
- 10 principles for developing effective teams
- Problem solving, decision making and achieving team goals
- The 4 levels of communication
- Developing and empowering a team
Your Cert. III Frontline Management Outcomes
- Understand success, leadership and personal motivation
- Promote innovation and continuous improvement
- Develop and manage winning teams
- Learn to delegate and improve a team’s productivity and performance
- Support operational plans and maintain workplace safety
- Contribute to better workplace relationships
- Certificate III in Business BSB30110
Why Exceptional Results
Why this course delivers exceptional results
- Our unique development processdelivers:
  - Permanent behavioural change of participants
  - Measurable results against pre-determined goals and objectives
  - Identifiable ROI per participant
- Specific learning and performance improvement goals are agreed
- Each workshop has a plan of action towards measurable results
- Online feedback gives real time assessment of progress
- Mid and post-course reviews between participant and manager
Let’s Get Started

LMA creates exceptional results through people.

We transform people and organisations, creating a high performance environment, boosting productivity and performance, and improving the bottom line.

If you are interested in Success Strategies for Team Leaders and Supervisors, contact us today to speak to an LMA representative in your area.

Accreditation

Certificate III in Business, BSB30110

COMPETENCIES

BSBCMN311B	Maintain workplace safety
BSBFLM303C	Contribute to effective workplace relationships
BSBFLM305C	Support operational plan
BSBWOR301A	Organise personal work priorities and development
BSBFLM312B	Contribute to team effectiveness
BSBINN301A	Promote innovation in a team environment
BSBFLM309C	Support continuous improvement systems and processes