The Issue A national 50 year old company needs to lift its middle management to achieve projected growth. The Solution LMA delivers its accredited Certificate IV in Frontline Management to potential and existing managers drawn from 60 branches. The Result … Continue reading →

The Issue Rapid growth of UnitingCare Community and the need for stronger capability across leadership and management levels created three key challenges: • Support staff to get better organisational and client outcomes. • Create an effective succession plan by developing … Continue reading →

The Issue Retain clients and staff, improve productivity and sales, create a new culture where staff are personally accountable for their contribution rather than relying on supervisors to drive performance. The Solution Three programs were delivered to staff to achieve … Continue reading →

The Issue WFI differentiates itself in the crowded insurance market through the quality of its people and the relationships they build. The Solution The LMA model of facilitation, coaching and mentoring fits in with the WFI leadership development program. The … Continue reading →

The Issue There was no uniform training programme for people going into management in each state. The Solution New and potential managers now undertake LMA’s Effective Supervisory Management (now known as Leading and Managing for Results) programme. The Result Toll … Continue reading →