The Leading Edge Newsletter

Empower Employees through Delegation

Successful managers in all types of organisations possess one important quality - the ability to delegate. Delegation is the key to a life of fewer pressures, higher performance and greater achievement. Delegation engages your employees. It provides them with the opportunity to rise to the occasion and grow professionally. Delegation is the ability to empower them to act as your representatives. Successful managers do not get ahead by working long hours or doing everything themselves, but by getting work done through others.

Here are the keys to successful delegating:

• Develop a good attitude toward your employees and trust them
• Delegate to both experienced and inexperienced employees
• Consider your employees skills and interests and try to match these skills and interests with tasks
• Communicate clearly. What do you want the employee to do? What are the performance standards? How much support will they get? Be specific as to what you expect from them
• Give the employee the background information about the task. Why does it need to be done? Why is it important that it be done on time? Always focus on the results, not the methods to get them.
• Inform the employee of the amount of authority they have on the delegated tasks. For example, authority to use resources like support staff, access, records, authority, expenditure, etc.
• Provide support. Share your resources and let them know how and when you can offer assistance.
• When a delegated task is completed, compare the results with the original goals. Evaluate the employee’s role and give feedback. Reward superior performance and address poor work.

How can you improve your personal and workplace results through utilizing the power of delegation?

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