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SUCCESS STRATEGIES FOR TEAM LEADERS AND SUPERVISORS

This program will assist newer Team Leaders and Supervisors to develop their leadership and communication skills. They will improve their ability to work with their team to achieve the team’s performance objectives and goals. The course is also ideal for those being groomed for promotion to a leadership role.

Participants can expect to:

  • Increase confidence in their own leadership skills
  • Improve personal and team time management
  • Develop effective delegation skills
  • Improve their decision making and problem solving abilities
  • Improve the team’s overall productivity and performance
  • Enjoy more effective communication within the team
  • Enhance working relationships
  • Become more accomplished at leading, managing and motivating individual team members

MODULE CONTENT

Overview

  • LMA's Unique Learning Process
  • Learning Partner's Roles
  • Establishing Participants Course Goals

Module 1 - Accepting the Leadership Challenge

  • Introduction
  • What is Success?
  • Developing Personal Motivation
  • The Three Type of Motivation
  • The Success Formula
  • Improving Your Performance Through Prioritising
  • Summary
  • Workshop Activity
  • Plan of Action

Module 2 - The Importance of Goal Setting, Planning and Prioritising

  • Personal and Team Goals
  • The Power of Written Goals
  • The Priciples of Goal Setting
  • Achieving the Team and Organisation's Goals
  • Prioritising Your Goals
  • Workshop Activity
  • Plan of Action

Module 3 - Improving Performance through Better Time Utilisation

  • The Nature of Time
  • The Value of Time
  • Tips for Improved Time Utilisation
  • Improving the Team's Time Utilisation
  • The Benefits to be Gained
  • Workshop Activity
  • Plan of Action

Module 4 - Developing Effective Teams

  • Types of Teams
  • Your Role as a Team Leader
  • The Benefits of Teamwork
  • Merging, Adapting and Performing
  • The Ten Priciples for Developing Effective Teams
  • Exercising Authority Within the Team
  • Workshop Activity
  • Plan of Action

Module 5 - Mid-Course Review Workshop

  • The Purpose of the Mid-Course Review Workshop
  • How safe is Your Workplace?
  • Workshop Activity
  • Plan of Action

Module 6 - Implementing the Operations of the Team

  • Achieving the Team's Goals
  • The Role of the Leader in Problem Solving and Decision Making
  • The Nature of Problems and Decisions
  • The Eight Step Problem Solving Process
  • Qualities That Will Assist You
  • Growing in your Role as Team Leader
  • Workshop Activity
  • Plan of Action

Module 7 - Improving Commnunication and Relationships

  • What is Commnunication?
  • The Commnunication Cycle
  • What Influences Face to Face Communication?
  • The Four Levels of Communication
  • Steps to Achieve More Effective Communication within Relationships
  • The Benefits of Improved Communication
  • Workshop Activity
  • Plan of Action

Module 8 - The Ongoing Challenge – Developing Your People

  • Progress to Date
  • Your Greatest Asset – Your People
  • Prepare the Way for Empowerment
  • Developing Effective Task Transfer and Delegation Procedures
  • Provide Coaching, Training and Support
  • The Ongoing Challenge
  • Workshop Activity
  • Plan of Action

Graduation

  • Individual Presentation of Course Results by Participants
  • Team Performance Improvement Plan
  • Awarding of Course Completion Certificates

Refocus Workshop

Participants review results, evalutate ongong learning and changes and investigate additional strategies to improve team outcomes.



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