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CASE STUDY: COTTON ON

LMA prepares Cotton On managers
for future growth

The Issue Leading retailer, in order to cope with its rapid growth, required an organisation wide management and leadership approach.
The Solution LMA delivers a multi-tiered leadership and management development program to help Cotton On’s staff prepare for future growth and deliver an immediate improvement in results.
The Result LMA increases job satisfaction and retention rates amongst Cotton On’s staff with its personal and professional management approach. In addition, performance and productivity has also improved.
 

One of the main benefits of LMA for Cotton On has been the creation of a consistent and empowering culture for its staff. “On a business level, there has been a whole organisational and cultural shift towards consistency. With LMA we are now all walking the same walk and talking the same talk.” says Nigel.

Also beneficial to Cotton On was the ability for LMA to tailor its program to suit the needs of the business and deliver consistently throughout Australia and New Zealand. “We have a very youthful, vibrant culture at Cotton On and LMA was able to change its tempo to make it extremely relevant for our business,” says Nigel.

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